FAQ

1.Are you the direct manufacturer?

--Yes, we are direct factory with years experience.

2.Where is your factory located? 

--Our factory located in China, Yuyao Ningbo Zhejiang, welcome to visit our factory.

3.Why I should choose you as a supplier?

--Very competitive price

- We produce a complete set of products, for fiber optic cable deployment

- We have the very stable quality level, and use only 1st grade raw materials.

- Our products were adjusted to work with each other to operate in a system.

- You will be granted by additional advantages (cost efficiency, application convenience, new product usage) by using the set of products, like cable+clamps+boxes.

4.What’s your trade term and payment terms?

--We accept FOB, CIF trade terms, and for payments we accept T/T, L/C at sight.

5.Can you accept OEM orders?

--Yes, we can customized client packaging design, brand naming, etc upon requirements.

6.How is your R & D capacity?

--We have RnD department and we consider introducing the changes to current products depending on your project requirement, and developing new product for you.

7.What’s your MOQ of new customers?

--Absence of MOQ criteria for first order.

8.Can you provide free samples?

--We usually provide samples.

9.Will the quality of ordered products be the same to the sample what I have confirmed?

--Yes, the quality of order products is always the same to quality of samples that you’ve confirmed.

10.How is your after pre-sales and after-sales service?

-- We provide product guarantee. Our vision is to build a long-term relationship with you. But not one shot order.

11.Where can I see more information about your factory?

Visit our youtube channel :https://www.youtube.com/watch?v=DRPDnHbVJEM&t

And send us an email: info@jera-fiber.com to have more information.